Services
Six ways we help leaders turn technology into business results.
Whether you need senior technology leadership, a strategy for what comes next, or help delivering a major initiative, we start with the business question and build from there.
01
Fractional CIO & Executive Advisory
Senior technology leadership without a full-time commitment, whether as an ongoing fractional role or for a specific initiative.
- Fractional CIO and technology executive leadership
- Technology organization assessments
- Executive and board advisory
- IT strategy, budgeting, and investment planning
- Technology team development and organizational design
- Vendor and technology partner management
- IT governance and risk management
02
Enterprise Technology Strategy & Transformation
Practical strategies, assessments, and roadmaps tied to your business objectives, from modernization planning to integration after an acquisition.
- Enterprise technology strategy and roadmaps
- Technology assessments and modernization planning
- Digital transformation strategy
- Enterprise architecture and platform strategy
- Technology investment and business case development
- M&A technology assessments and integration planning
- Transformation governance and executive oversight
03
Data, Analytics & Artificial Intelligence
Turning your data into information leaders can act on, and identifying practical, governed opportunities for AI.
- Enterprise data and analytics strategy
- AI strategy and adoption planning
- Data architecture and platform modernization
- Business intelligence and executive reporting
- Predictive analytics and operational intelligence
- Intelligent automation and AI-enabled workflows
- AI governance and responsible implementation
Technical implementation can be supported through specialized delivery partners.
04
Digital Customer Experience & Commerce
Improving how customers interact with your brand across digital and physical experiences, where technology directly affects satisfaction, operations, and revenue.
- Digital customer and guest experience strategy
- Ecommerce and digital ordering
- Loyalty and customer engagement
- CRM and customer data platforms
- POS and payment technology strategy
- Mobile applications and digital experiences
- Omnichannel technology integration
05
Enterprise Applications & Modernization
Evaluating, modernizing, and integrating the platforms that run your operations, with independent guidance on solution and vendor choices.
- Enterprise application strategy
- ERP, CRM, HRIS, POS, and operational platforms
- Application modernization planning
- Systems integration strategy
- Cloud transformation
- Software development and engineering engagement oversight
- Technology vendor selection and contract evaluation
- Enterprise program and project governance
06
Enterprise Project Development & Execution
Connecting business needs with the technical expertise required to deliver significant programs. We work alongside your CIO, CTO, and executive team to shape and advance the initiative, and can draw on experienced delivery partners for implementation.
- Large-scale application development
- Enterprise data platform implementation
- AI solution development
- Complex systems integration
- Legacy technology modernization
- Multiyear enterprise transformation initiatives
- Technical delivery partner selection and oversight